[category: customer support][verified alternatives][no votes, no pay-to-list]
Free and open source alternatives for Customer support
13 free or open source projects taken from the pages of 14 paid apps in this category. For each one: how many it replaces, how much subscription it cancels, what it costs to run.
- free alternatives
- 13
- $/month replaceable
- 551
- already self-hosted
- 9
- apps covered
- 14
13 alternatives
No alternative matches these filters. Try dropping the set or the category.
The value is the sum of the prices of the apps that project replaces — including outside this category, because a good alternative rarely serves only one.
496 $ /mese
HubSpot Free CRM free [hosted] web · iOS · Android
A real hosted CRM for two users and 1,000 records; the upgrade banners are part of the furniture.
the 16 apps it replaces · 496 $/month
Three ways out of the subscription: 1. you keep paying (496 $/month) 2. you install this one, free 3. you vibecode it — the prompt is on each of the pages below
verificata il 2026-08-07
356 $ /mese
Chatwoot open source ★ 35,5k active [ops] web · self-hosted · iOS · Android
A proper support inbox with chat, email and a help center; free software, billable server chores.
the 14 apps it replaces · 356 $/month
Three ways out of the subscription: 1. you keep paying (356 $/month) 2. you install this one, free 3. you vibecode it — the prompt is on each of the pages below
source code · verificata il 2026-08-06
338 $ /mese
tawk.to free [hosted] web · macOS · Windows · iOS · Android
Live chat, tickets, email, and a help centre for zero dollars; the tiny tawk.to badge pays the rent.
the 11 apps it replaces · 338 $/month
Three ways out of the subscription: 1. you keep paying (338 $/month) 2. you install this one, free 3. you vibecode it — the prompt is on each of the pages below
verificata il 2026-08-07
278 $ /mese
Odoo Helpdesk One App Free free [hosted] web
A real hosted ticket desk for unlimited users, as long as Helpdesk is your one free Odoo app.
the 10 apps it replaces · 278 $/month
Three ways out of the subscription: 1. you keep paying (278 $/month) 2. you install this one, free 3. you vibecode it — the prompt is on each of the pages below
verificata il 2026-08-07
203 $ /mese
Zammad open source ★ 5,8k active [ops] web · self-hosted
A serious ticket desk with email, chat, SLAs and a knowledge base; setup is the first ticket.
the 10 apps it replaces · 203 $/month
Three ways out of the subscription: 1. you keep paying (203 $/month) 2. you install this one, free 3. you vibecode it — the prompt is on each of the pages below
source code · verificata il 2026-08-06
196 $ /mese
LibreDesk open source ★ 2,7k active [docker] web · self-hosted
A modern email-and-live-chat desk in one compact stack, because apparently that was allowed.
the 5 apps it replaces · 196 $/month
Three ways out of the subscription: 1. you keep paying (196 $/month) 2. you install this one, free 3. you vibecode it — the prompt is on each of the pages below
source code · verificata il 2026-08-07
150 $ /mese
Frappe Helpdesk open source ★ 3,3k active [ops] web · self-hosted
Tickets, SLAs and a knowledge base in a clean Frappe shell; the five-minute installer still leaves you the pager.
the 6 apps it replaces · 150 $/month
Three ways out of the subscription: 1. you keep paying (150 $/month) 2. you install this one, free 3. you vibecode it — the prompt is on each of the pages below
source code · verificata il 2026-08-06
150 $ /mese
Tiledesk open source ★ 316 active [ops] web · self-hosted
A self-hosted RAG support agent across chat, email and voice; the free software arrives as an infrastructure diagram.
the 1 app it replaces · 150 $/month
Three ways out of the subscription: 1. you keep paying (150 $/month) 2. you install this one, free 3. you vibecode it — the prompt is on each of the pages below
source code · verificata il 2026-08-06
146 $ /mese
HubSpot Free Help Desk free [hosted] web · iOS · Android
A hosted shared inbox, live chat, and ticket queue for two users; the knowledge base lives upstairs.
the 5 apps it replaces · 146 $/month
Three ways out of the subscription: 1. you keep paying (146 $/month) 2. you install this one, free 3. you vibecode it — the prompt is on each of the pages below
verificata il 2026-08-07
132 $ /mese
osTicket open source ★ 3,9k active [ops] web · self-hosted
Email and web forms become assigned tickets; dated, dependable and very much your PHP server.
the 4 apps it replaces · 132 $/month
Three ways out of the subscription: 1. you keep paying (132 $/month) 2. you install this one, free 3. you vibecode it — the prompt is on each of the pages below
source code · verificata il 2026-08-06
116 $ /mese
FreeScout open source ★ 4,4k active [ops] web · self-hosted
Email becomes an assigned team inbox with notes and collision warnings; the nicer modules open a wallet.
the 4 apps it replaces · 116 $/month
Three ways out of the subscription: 1. you keep paying (116 $/month) 2. you install this one, free 3. you vibecode it — the prompt is on each of the pages below
source code · verificata il 2026-08-06
103 $ /mese
Live Helper Chat open source ★ 2,2k active [ops] web · self-hosted
Website chats can land in Telegram and replies go back; exact trick, decidedly non-trivial setup.
the 5 apps it replaces · 103 $/month
Three ways out of the subscription: 1. you keep paying (103 $/month) 2. you install this one, free 3. you vibecode it — the prompt is on each of the pages below
source code · verificata il 2026-08-06
61 $ /mese
Onyx open source ★ 31,5k active [docker] web · self-hosted · macOS
Twenty-three years of cache cleaning and maintenance controls, with considerably less hand-holding.
the 2 apps it replaces · 61 $/month
Three ways out of the subscription: 1. you keep paying (61 $/month) 2. you install this one, free 3. you vibecode it — the prompt is on each of the pages below
source code · verificata il 2026-08-09
Checked by hand: no votes, no buyable positions. Prices in dollars.